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    Frequently Asked Questions

    Here are the answers to most FAQs about Epicor’s solutions and partner – Data V Tech:

    MES and ERP are separate systems that can function independently, yet complement each other to optimize manufacturing operations on a broad scale.

    ERP systems encompass all facets of a company in a single information system. For example, people in planning and scheduling have access to the same data as people in financial management. All data is available in real-time, allowing production managers to make faster, better-informed business decisions.

    Meanwhile, an MES acts as a bridge between your shop floor systems (e.g., machines and supervisory systems) and your business, planning, and logistics systems (i.e., your ERP).

    The integration of MES and ERP provides a single source of data across your enterprise. While ERP shows you what needs to be done to improve production performance, MES shows you how. (View Epicor Advanced MES and Epicor Kinetic - ERP for more information.)

    No. CRM can function independently from an ERP system. An ERP system can involve a CRM module.

    CRM is the program that streamlines customer communications with the business. It hinges on and facilitates the interactions between customers and the company. 

    ERP software solutions assist businesses in managing their business operations. It primarily aims at increasing productivity and cutting costs.

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